James Lake, communications representative for MDOT, says it's "too early to tell" whether the traffic issues are temporary and simply related to the restaurant's grand opening or if long-term problems could be an issue at the site. When Garfield Township planning commissioners approved Chick-fil-A's plans last year, the board expressed concerned about allowing customers to turn left out of the restaurant onto US-31. Township Planning Director John Sych acknowledged left turns would likely be “problematic” – particularly during peak hours, when Chick-fil-A estimates 100-plus cars can come through the drive-thru – but said the Michigan Department of Transportation (MDOT) didn’t consider it to be “anything outside of the norm for this particular corridor.” MDOT approved Chick-fil-A's permit allowing both right and left turns from the site. They're going to reevaluate that and figure out if they need to do something more or less." "They're closed on Sundays, so we'll see how that goes for the rest of today (Friday).and Saturday. "We're just monitoring that (situation)," he says. With traffic frequently backing up past the Grand Traverse Mall close to the South Airport Road intersection and customers at times reporting 1-2 hour waits for food, left turn movements have been temporarily restricted at the property, meaning customers can only turn right in and right out of the business.Īccording to Bensley, an officer will be on-site helping direct traffic through the weekend. Sheriff's Office, MDOT Weigh In On Chick-fil-A Traffic By Beth MilliganĬhick-fil-A has contracted with the Grand Traverse Sheriff's Office to "try and expedite the flow of traffic" at the restaurant chain's new US-31 location Thursday, Friday, and Saturday this week, according to Sheriff Tom Bensley.
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